At HeatCraft Sauces, we respect your privacy. This policy explains what information we collect when you visit our site or buy our hot sauces, and how we use it to give you the best experience.
We keep our processes simple and secure. We never sell your personal details to third parties.
1. Information We Collect
When you shop with us, join The Dispatch newsletter, or contact our support team, we gather the basic details needed to serve you. This includes:
- Account and Order Data: Your name, email address, and payment confirmation details.
- Site Usage Data: Basic browsing data to help us understand how you navigate our store and find your favorite spice levels.
- Communication Data: Any messages or feedback you send to us directly.
2. How We Use Your Information
We use simple, direct methods to manage your data. We use your details only to:
- Process your orders and deliver your gift sets.
- Send order updates and important security alerts.
- Share new sauce releases and recipes, if you have opted in to our newsletter.
- Improve our website performance and store layout.
3. Cookies and Tracking
Our website uses essential cookies to keep your shopping cart working securely. We also use basic analytics cookies to measure site traffic. You can clear or disable cookies in your browser settings at any time without losing access to our main catalog.
4. Data Security
We apply strict security measures to protect your information. All payment processing is handled by secure, certified third-party providers. We do not store your full credit card details on our servers.
5. Your Rights
You own your data. You have the right to request a copy of the information we hold about you. You can also ask us to correct or delete your records at any time. Simply reach out to us using the contact details below.
Contact Us
If you have questions about this privacy policy or how we handle your data, please write to us at: